Close cookie details

This site uses cookies. Learn more about cookies.

OverDrive would like to use cookies to store information on your computer to improve your user experience at our Website. One of the cookies we use is critical for certain aspects of the site to operate and has already been set. You may delete and block all cookies from this site, but this could affect certain features or services of the site. To find out more about the cookies we use and how to delete them, click here to see our Privacy Policy.

If you do not wish to continue, please click here to exit this site.

Hide notification

  Main Nav
Comebacks at Work
Cover of Comebacks at Work
Comebacks at Work
Using Conversation to Master Confrontation
Borrow Borrow Borrow

A stimulating, thought-provoking book that lets you know how to break free of negative behavior, take control of office politics, and prevent difficult, repetitive, and avoidable situations. Reardon—a frequent HuffingtonPost contributor and professor at the Marshall School of Business—arms readers with the tools they need to take control of conversations in the workplace. Comebacks at Work combines the best qualities of Deborah Tannen's Talking from 9 to 5, Kerry Patterson's Crucial Conversations, and Douglas Stone's Difficult Conversations, a perfect workplace guide to getting what you deserve.

A stimulating, thought-provoking book that lets you know how to break free of negative behavior, take control of office politics, and prevent difficult, repetitive, and avoidable situations. Reardon—a frequent HuffingtonPost contributor and professor at the Marshall School of Business—arms readers with the tools they need to take control of conversations in the workplace. Comebacks at Work combines the best qualities of Deborah Tannen's Talking from 9 to 5, Kerry Patterson's Crucial Conversations, and Douglas Stone's Difficult Conversations, a perfect workplace guide to getting what you deserve.

Available formats-
  • Kindle Book
  • OverDrive Read
  • EPUB eBook
Subjects-
Languages:-
Copies-
  • Available:
    1
  • Library copies:
    1
Levels-
  • ATOS:
  • Lexile:
  • Interest Level:
  • Text Difficulty:

Recommended for you

About the Author-
  • Kathleen Kelley Reardon, Ph.D, is a professor of management at the Marshall School of Business at the University of Southern California; a consultant and speaker at such major corporations as Pfizer, Siemens, Epson, IBM, News Corporation, and Toyota; and one of HuffingtonPost.com's signature and top bloggers, whose writing is frequently picked up and featured on Yahoo. She has appeared on Good Morning America with Charlie Gibson and Nancy Snyderman, NBC Nightly News, The Today Show, and Bloomberg. She is the author of nine books, including The Secret Handshake, It's All Politics, and The Skilled Negotiator. Dr. Reardon is also a distinguished fellow of First Star, which advocates for the rights and education of children at risk. She lives in Rhode Island.

Reviews-
  • Publisher's Weekly

    August 2, 2010
    A handbook for anyone who’s ever walked away from a work confrontation, fuming—only to think of the perfect rejoinder an hour later. Reardon (The Secret Handshake) breaks down the “art of the comeback,” emphasizing preparation, keeping your cool, and handling conflicts with a carefully thought-out strategy, pointing out that each of us is at least 75% responsible for how people respond to us. She helps readers change their mindsets, getting past the mental models learned early in life that we later use for dealing with emotional or threatening issues at work. Through a thorough briefing of the different kinds of bullies we might face at work—the puppeteer, the complainer, etc.—and strategies for telling when it’s best to walk away and when it’s time to engage, she guides readers to self-discovery and skills, from honing their gut instincts to mastering facial expressions and gestures needed to overcome “comeback brain freeze.” A lively, encouraging book, bound to banish l’esprit d’escalier forever.

  • —Publishers Weekly "A lively, encouraging book, bound to banish l'esprit d'escalier forever."

Title Information+
  • Publisher
    HarperCollins
  • Kindle Book
    Release date:
  • OverDrive Read
    Release date:
  • EPUB eBook
    Release date:
Digital Rights Information+
  • Copyright Protection (DRM) required by the Publisher may be applied to this title to limit or prohibit printing or copying. File sharing or redistribution is prohibited. Your rights to access this material expire at the end of the lending period. Please see Important Notice about Copyrighted Materials for terms applicable to this content.

Status bar:

You've reached your checkout limit.

Visit your Checkouts page to manage your titles.

Close

You already have this title checked out.

Want to go to your Checkouts?

Close

Recommendation Limit Reached.

You've reached the maximum number of titles you can recommend at this time. You can recommend up to 5 titles every 7 day(s).

Close

Sign in to recommend this title.

Recommend your library consider adding this title to the Digital Collection.

Close

Enhanced Details

Close
Close

Limited availability

Availability can change throughout the month based on the library's budget.

is available for days.

Once playback starts, you have hours to view the title.

Close

Permissions

Close

The OverDrive Read format of this eBook has professional narration that plays while you read in your browser. Learn more here.

Close

Holds

Total holds:


Close

Restricted

Some format options have been disabled. You may see additional download options outside of this network.

Close

MP3 audiobooks are only supported on macOS 10.6 (Snow Leopard) through 10.14 (Mojave). Learn more about MP3 audiobook support on Macs.

Close

Please update to the latest version of the OverDrive app to stream videos.

Close

You've reached your library's checkout limit for digital titles.

To make room for more checkouts, you may be able to return titles from your Checkouts page.

Close

Excessive Checkout Limit Reached.

There have been too many titles checked out and returned by your account within a short period of time.

Try again in several days. If you are still not able to check out titles after 7 days, please contact Support.

Close

You have already checked out this title. To access it, return to your Checkouts page.

Close

This title is not available for your card type. If you think this is an error contact support.

Close

An unexpected error has occurred.

If this problem persists, please contact support.

Close

Close

NOTE: Barnes and Noble® may change this list of devices at any time.

Close
Buy it now
and help our library WIN!
Comebacks at Work
Comebacks at Work
Using Conversation to Master Confrontation
Kathleen Kelley Reardon
Choose a retail partner below to buy this title for yourself.
A portion of this purchase goes to support your library.
Clicking on the 'Buy It Now' link will cause you to leave the library download platform website. The content of the retail website is not controlled by the library. Please be aware that the website does not have the same privacy policy as the library or its service providers.
Close
Close

There are no copies of this issue left to borrow. Please try to borrow this title again when a new issue is released.

Close
Barnes & Noble Sign In |   Sign In

You will be prompted to sign into your library account on the next page.

If this is your first time selecting “Send to NOOK,” you will then be taken to a Barnes & Noble page to sign into (or create) your NOOK account. You should only have to sign into your NOOK account once to link it to your library account. After this one-time step, periodicals will be automatically sent to your NOOK account when you select "Send to NOOK."

The first time you select “Send to NOOK,” you will be taken to a Barnes & Noble page to sign into (or create) your NOOK account. You should only have to sign into your NOOK account once to link it to your library account. After this one-time step, periodicals will be automatically sent to your NOOK account when you select "Send to NOOK."

You can read periodicals on any NOOK tablet or in the free NOOK reading app for iOS, Android or Windows 8.

Accept to ContinueCancel