Close cookie details

This site uses cookies. Learn more about cookies.

OverDrive would like to use cookies to store information on your computer to improve your user experience at our Website. One of the cookies we use is critical for certain aspects of the site to operate and has already been set. You may delete and block all cookies from this site, but this could affect certain features or services of the site. To find out more about the cookies we use and how to delete them, click here to see our Privacy Policy.

If you do not wish to continue, please click here to exit this site.

Hide notification

  Main Nav
Dealing with People You Can't Stand
Cover of Dealing with People You Can't Stand
Dealing with People You Can't Stand
How to Bring Out the Best in People at Their Worst
Borrow Borrow Borrow

The classic guide to bringing out the best in people at their worst—updated with even more can't-standable people!

Dealing with People You Can't Stand has been helping good people deal with bad behavior in a positive, professional way for nearly two decades.

Unfortunately, as the world becomes smaller and time more compressed, new difficult people are being made all the time. So Kirschner and Brinkman have updated their global bestseller to help you wring positive results from even the most twisted interactions you're likely to experience today.

Learn how to get things done and get along when you're dealing with people who have the uncanny ability to sabotage, derail, and interfere with your plans, needs, and wants. Learn how to:

  • Use sophisticated listening techniques to unlock the doors to people' s minds, hearts, and deepest needs
  • Apply "take-charge" skills that turn conflict into cooperation by reducing the differences between people
  • Transform the destructive behavior of Tanks, Snipers, Know-It-Alls, Whiners, Martyrs, Meddlers, and other difficult types of people

    Whether you're dealing with a coworker trying to take credit for your work, a distant family member who knows no personal bounds, or a loud cell phone talker on line at the grocery store, Dealing with People You Can't Stand gives you the tools for bringing out the best in people at their worst.

  • The classic guide to bringing out the best in people at their worst—updated with even more can't-standable people!

    Dealing with People You Can't Stand has been helping good people deal with bad behavior in a positive, professional way for nearly two decades.

    Unfortunately, as the world becomes smaller and time more compressed, new difficult people are being made all the time. So Kirschner and Brinkman have updated their global bestseller to help you wring positive results from even the most twisted interactions you're likely to experience today.

    Learn how to get things done and get along when you're dealing with people who have the uncanny ability to sabotage, derail, and interfere with your plans, needs, and wants. Learn how to:

  • Use sophisticated listening techniques to unlock the doors to people' s minds, hearts, and deepest needs
  • Apply "take-charge" skills that turn conflict into cooperation by reducing the differences between people
  • Transform the destructive behavior of Tanks, Snipers, Know-It-Alls, Whiners, Martyrs, Meddlers, and other difficult types of people

    Whether you're dealing with a coworker trying to take credit for your work, a distant family member who knows no personal bounds, or a loud cell phone talker on line at the grocery store, Dealing with People You Can't Stand gives you the tools for bringing out the best in people at their worst.

  • Available formats-
    • Kindle Book
    • OverDrive Read
    • EPUB eBook
    Subjects-
    Languages:-
    Copies-
    • Available:
      2
    • Library copies:
      3
    Levels-
    • ATOS:
    • Lexile:
    • Interest Level:
    • Text Difficulty:

    Recommended for you

    About the Author-
    • McGraw-Hill authors represent the leading experts in their fields and are dedicated to improving the lives, careers, and interests of readers worldwide

    Table of Contents-
    • Introduction
      Part 1
      Chapter 1
      Chapter 2
      Chapter 3
      Part 2
      Chapter 4
      Chapter 5
      Chapter 6
      Chapter 7
      Chapter 8
      Chapter 9
      Part 3
      Chapter 10
      Chapter 11
      Chapter 12
      Chapter 13
      Chapter 14
      Chapter 15
      Chapter 16
      Chapter 17
      Chapter 18
      Chapter 19
      Chapter 20
      Chapter 21
      Chapter 22
      Chapter 23
      Part 4
      Chapter 24
      Chapter 25
      Chapter 26
      Afterword
      About the Authors
      An Invitation from the Authors
    Title Information+
    • Publisher
      McGraw-Hill Education
    • Kindle Book
      Release date:
    • OverDrive Read
      Release date:
    • EPUB eBook
      Release date:
    Digital Rights Information+
    • Copyright Protection (DRM) required by the Publisher may be applied to this title to limit or prohibit printing or copying. File sharing or redistribution is prohibited. Your rights to access this material expire at the end of the lending period. Please see Important Notice about Copyrighted Materials for terms applicable to this content.

    Status bar:

    You've reached your checkout limit.

    Visit your Checkouts page to manage your titles.

    Close

    You already have this title checked out.

    Want to go to your Checkouts?

    Close

    Recommendation Limit Reached.

    You've reached the maximum number of titles you can recommend at this time. You can recommend up to 5 titles every 7 day(s).

    Close

    Sign in to recommend this title.

    Recommend your library consider adding this title to the Digital Collection.

    Close

    Enhanced Details

    Close
    Close

    Limited availability

    Availability can change throughout the month based on the library's budget.

    is available for days.

    Once playback starts, you have hours to view the title.

    Close

    Permissions

    Close

    The OverDrive Read format of this eBook has professional narration that plays while you read in your browser. Learn more here.

    Close

    Holds

    Total holds:


    Close

    Restricted

    Some format options have been disabled. You may see additional download options outside of this network.

    Close

    MP3 audiobooks are only supported on macOS 10.6 (Snow Leopard) through 10.14 (Mojave). Learn more about MP3 audiobook support on Macs.

    Close

    Please update to the latest version of the OverDrive app to stream videos.

    Close

    You've reached your library's checkout limit for digital titles.

    To make room for more checkouts, you may be able to return titles from your Checkouts page.

    Close

    Excessive Checkout Limit Reached.

    There have been too many titles checked out and returned by your account within a short period of time.

    Try again in several days. If you are still not able to check out titles after 7 days, please contact Support.

    Close

    You have already checked out this title. To access it, return to your Checkouts page.

    Close

    This title is not available for your card type. If you think this is an error contact support.

    Close

    An unexpected error has occurred.

    If this problem persists, please contact support.

    Close

    Close

    NOTE: Barnes and Noble® may change this list of devices at any time.

    Close
    Buy it now
    and help our library WIN!
    Dealing with People You Can't Stand
    Dealing with People You Can't Stand
    How to Bring Out the Best in People at Their Worst
    Rick Brinkman
    Choose a retail partner below to buy this title for yourself.
    A portion of this purchase goes to support your library.
    Clicking on the 'Buy It Now' link will cause you to leave the library download platform website. The content of the retail website is not controlled by the library. Please be aware that the website does not have the same privacy policy as the library or its service providers.
    Close
    Close

    There are no copies of this issue left to borrow. Please try to borrow this title again when a new issue is released.

    Close
    Barnes & Noble Sign In |   Sign In

    You will be prompted to sign into your library account on the next page.

    If this is your first time selecting “Send to NOOK,” you will then be taken to a Barnes & Noble page to sign into (or create) your NOOK account. You should only have to sign into your NOOK account once to link it to your library account. After this one-time step, periodicals will be automatically sent to your NOOK account when you select "Send to NOOK."

    The first time you select “Send to NOOK,” you will be taken to a Barnes & Noble page to sign into (or create) your NOOK account. You should only have to sign into your NOOK account once to link it to your library account. After this one-time step, periodicals will be automatically sent to your NOOK account when you select "Send to NOOK."

    You can read periodicals on any NOOK tablet or in the free NOOK reading app for iOS, Android or Windows 8.

    Accept to ContinueCancel