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Credibility
Cover of Credibility
Credibility
How Leaders Gain and Lose It, Why People Demand It
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The first true revision of the classic book from the bestselling author of The Leadership Challenge

As the world falls deeper into economic downturns and warfare, the question of credibility (how leaders gain and lose it) is more important than ever. Building on their research from The Leadership Challenge, James Kouzes and Barry Posner explore in Credibility why leadership is above all a relationship, with credibility as the cornerstone, and why leaders must "Say what you mean and mean what you say." This first full revision of the book since its initial publication in 1993 features new case studies from around the world, fully updated data and research, and a streamlined format. Written by the premier leadership experts working today, Credibility:

  • Reveals the six key disciplines that strengthen a leader's capacity for developing and sustaining credibility.
  • Provides rich examples of real managers in action
  • Includes updates to the applications and research
  • This personal, inspiring, and genuine guide helps you understand the fundamental importance of credibility for building personal and organizational success.

    The first true revision of the classic book from the bestselling author of The Leadership Challenge

    As the world falls deeper into economic downturns and warfare, the question of credibility (how leaders gain and lose it) is more important than ever. Building on their research from The Leadership Challenge, James Kouzes and Barry Posner explore in Credibility why leadership is above all a relationship, with credibility as the cornerstone, and why leaders must "Say what you mean and mean what you say." This first full revision of the book since its initial publication in 1993 features new case studies from around the world, fully updated data and research, and a streamlined format. Written by the premier leadership experts working today, Credibility:

  • Reveals the six key disciplines that strengthen a leader's capacity for developing and sustaining credibility.
  • Provides rich examples of real managers in action
  • Includes updates to the applications and research
  • This personal, inspiring, and genuine guide helps you understand the fundamental importance of credibility for building personal and organizational success.

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    About the Author-
    • James M. Kouzes and Barry Z. Posner are the coauthors of the classic bestselling books The Leadership Challenge, The Truth About Leadership, A Leader's Legacy, Encouraging the Heart, and over a dozen other books and workbooks on leadership. They also developed the highly-acclaimed Leadership Practices Inventory (LPI), a 360-degree assessment tool based on The Five Practices of Exemplary Leadership. Jim is the Dean's Executive Fellow of Leadership and Barry is Professor of Leadership at Santa Clara University's Leavey School of Business. They are among the world's most trusted and influential scholars on leadership. For more information, please visit www.credibility-book.com
    Table of Contents-
    • INTRODUCTION On Credibility and the Restoration of Trust and Confidence xi

      1 Leadership Is a Relationship 1

      2 Credibility Makes a Difference 22

      3 Discover Your Self 42

      4 Appreciate Constituents 62

      5 Affirm Shared Values 84

      6 Develop Capacity 111

      7 Serve a Purpose 132

      8 Sustain Hope 153

      9 The Struggle to Be Human 174

      EPILOGUE Character Counts 201

      Notes 203

      Acknowledgments 229

      About the Authors 233

      Index 237

    Reviews-
    • Publisher's Weekly

      August 8, 2011
      This timely new edition of Kouzes and Posner's 1993 text incorporates research that reflects the increasing importance of credibility for effective leadership. The authors offer strategies to enhance credibility by reaffirming values and not promising results that can't be delivered, arguing that credibility and loyalty are inextricably linked. In their view, a leader lacking credibility suffers from diminished productivity and a lack of loyalty, creating constituents indifferent to outcomes and low morale. While Kouzes and Posner (The Leadership Challenge) offer useful advice for would-be leaders, as well as for a general business audience, they tend to repeat themselves and present an idealized view of the workplace. They offer very little advice about how to approach superiors who may not appreciate forthrightness, and in fact, the book's best advice is for leaders who already have the power to shape corporate culture. That said, the book is easy to follow and offers actionable advice, even if readers grow frustrated with its rose-tinted glasses.

    • Kirkus

      August 1, 2011

      The landmark meditation on true leadership, updated and streamlined for a troubled 21st-century world.

      Few things could be as imperative right now or more elusive than effective leadership. Kouzes and Posner (The Truth About Leadership: The No-Fads, Heart-of-the-Matter Facts You Need To Know, 2010, etc.) update the 1993 edition of their essential guide to maintaining control and credibility in positions of power. Their well-paced, economically crafted and always thought-provoking exercise explores all the vital components of real leadership. These strictly defined and carefully categorized aspects of management are then further dissected and scrutinized for ready implementation. According to the authors, yes, leaders can be cultivated and created. Select case studies from the international community drive this point home. But those looking for a simple shortcut to success should take note: This isn't some formula for appearing more credible before the masses; it is a prescription for actually becoming more credible. This alone makes it an indispensable resource for anyone presuming to lead any group of people—be it a Cub Scout pack or a Fortune 500 company. Armed with the information contained here, toiling subordinates and wary constituents alike will instantly become better at recognizing bad leadership qualities and, as a consequence, more demanding of those of a higher caliber.

      A profound exploration of credible leadership presented in a thoroughly engaging, accessible format.

       

      (COPYRIGHT (2011) KIRKUS REVIEWS/NIELSEN BUSINESS MEDIA, INC. ALL RIGHTS RESERVED.)

    • Booklist

      July 1, 2011
      Kouzes and Posner update their 1993 book, confirming that credibility continues to be the foundation of leadership and that the key component of credibility is trust. The new edition reflects a changing landscape for a new generation of leaders and includes global research, new case studies, and acknowledgment of more open organizations, globalization, and increased social media. The authors' six disciplines for earning and sustaining credibility are to discover yourself, appreciate constituents, affirm shared values, offer continuous education for constituents to bring values and purpose to life, serve constituents, and personally support constituents through recognition and rewards. Kouzes and Posner conclude that what you do as a leader begins in your mind, gets expressed in your words, and then gets translated into your actions. Over time those actions become who you are, determine the credibility you earn, and shape the legacy you leave. This thought-provoking book offers an important perspective for current and aspiring leaders.(Reprinted with permission of Booklist, copyright 2011, American Library Association.)

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      Wiley
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    Credibility
    Credibility
    How Leaders Gain and Lose It, Why People Demand It
    James M. Kouzes
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